Go the Extra Mile
We all dream about success.
We talk about it, we read about it, we go hunting for it.
Some of us even construct elaborate plans for success.
And yet… many of us still aren’t successful.
Many of us are stuck in a rut, trying to figure out what we’re doing wrong, and getting discouraged by the fact that we still aren’t where we want to be.
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Often, it’s because we’re not trying as hard as we think we are.
When you keep doing as you’ve always done… following the same path, listening to the same people, aiming for the same goals… you’ll only end up back in the same place you started from.
And that’s usually a long way from success!
Overcoming this struggle and actually making it to the top requires a different kind of strategy. It requires going the extra mile.
Going the extra mile isn’t as hard as it sounds – but it begins with a wakeup call. Which, hopefully, is what we’re about to give you.
After all, that’s why you’re here, isn’t it?
It’s easy to just ‘go with the flow’ and become complacent with how things are going in your business. Sure, you’re not advancing much, but you’re not going backwards either. And isn’t that the most important thing?
Well, no – excellence should be your goal.
Success won’t just land at your feet. You’ve got to be willing to hunt it down. That means going the extra mile – striving for excellence, rather than just ‘good’.
Excellence is the only true path to success in all aspects of business and life.
You want to be ordinary? Okay, stay on your usual boring old path. Produce the same old ordinary results, and follow the same old ordinary people.
But if you want to be extraordinary… you have to get off that path. You have to follow extraordinary people.
Exceed expectations by going the extra mile.
You may have read the book, Think and Grow Rich. It’s a powerful guide that has influenced people in all different areas, from business to sport.
The most important aspect of Think and Grow Rich is the ‘spirit of excellence’. The author, Napoleon Hill, based this on what he called the QQMA formula.
The QQMA formula is pretty simple. It states that “the quality of service you render – plus the quantity of service you render – plus the mental attitude in which you render service – determines the space you occupy in your chosen calling and the compensation you get from your services.”
In other words, when you push yourself to go the extra mile, you’ll be rewarded.
No matter what service you provide, strive for excellence in delivering it. Deliver excellence in your quality, quantity and attitude.
The QQMA formula can be applied not only to your business but to many aspects of your life. When you’re constantly pushing yourself to reach your full potential and infusing excellence in everything you do, you’ll achieve it.
Don’t aim for mediocre, because you’ll always be mediocre. Aim HIGH. Aim for the moon. Even if you don’t hit it, you’ll end up somewhere among the stars.
Do everything with excellence.
If you’re a business owner, there’s no one way for how you ‘do’ excellence. But one of the best ways to start is by listening to your customers.
Responding to people’s queries and emails as soon as possible can make all the difference to your success. Embrace a ‘now or never’ philosophy: tell yourself that if you don’t do something right this minute, you never will. And if you never do it, you’ll never be successful.
Doing things RIGHT NOW – and with excellence – is a perfect example of going the extra mile.
Another important habit that successful people have is an early morning routine. Getting up a little earlier each day doesn’t hurt: it opens up a whole new opportunity for things like yoga, meditating, writing in a journal or answering emails.
All those things add up to a life of excellence.
For example, you might use this time to check up on any reviews people have written about your business online. If some of the reviews are negative, ask yourself why they’ve felt this way. And perhaps ask THEM why they’ve felt this way.
By trying to understand why someone is unhappy with your product or service, you’re going the extra mile to make a difference. You may even turn their negative experience into a positive one.
More importantly, you may end up changing something about the way YOU do business – and becoming better for it.
In this way, your spirit of excellence will have helped both you and your business grow.
Learn when a ‘no’ can help your business succeed.
You know that going the extra mile can improve your business, but you may not realize just how this works at first.
Research has shown that only two percent of sales occur after a first meeting. This means that you’ll still have to put in a lot of extra effort almost 100 percent of the time in order to close a deal.
Creating interest requires going the extra mile. So does transitioning interest, sharing a vision and developing that vision.
If the first response is ‘no’, you can still be professional while being persistent.
Here’s a statistic that will interest you: 60 percent of all sales are made after the prospect has said ‘no’ four times. According to research, 44% of salespeople give up after the first no, while 22% give up after the second no. Fourteen percent quit after the third ‘no’, and 12% keep going until the fourth ‘no’.
Hearing ‘no’ shouldn’t make you want to give up straightaway. ‘No’ can give you valuable insight into what you’re doing wrong. When you persist, you’ll learn to identify what the ‘no’ is coming from, and why.
This can also apply to other aspects of your life. Someone who says ‘no’ to you constantly may simply be the sort of person you’re better off without. There’s no point trying to convert someone who refuses to believe. Instead, go the extra mile for people who you are better aligned with and have similar goals.
Inspire yourself to pursue excellence.
Of course, we can all be excellent 100 percent of the time. Life can be hectic, priorities can change, paths can take a different turn.
But it’s still important that excellence underpins everything you do. Sustain your pursuit of excellence by constantly seeking inspiration.
Look for role models of excellence. Read books, watch TED Talks, follow inspirational leaders. Do whatever you can to maintain a mindset that will best help you achieve what you want out of your life, and what you want for your business.
Remind yourself that life is the most precious gift you’ll ever have – and the only one you’ll get! People who pursue excellence are those who understand they only get one life to live and that it’s up to them to make it great.
When you choose to pursue excellence, anything is possible.
Never settle for ordinary. Go the extra mile and live a life of excellence!